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On the heels of announcing our new cybersecurity enhancements, ADR Systems has also incorporated a secure, cloud-based e-signature tool known as Eversign to streamline the signature process for dispute resolution contracts.

“Mediation and arbitration agreements are vital to the procedural fairness of our services: They lay out ground rules, cement confidentiality and enumerate the roles of the mediator or arbitrator” said Marc Becker, president of ADR Systems. “With our new e-signature tool, our clients can finalize those details faster than ever.”

Given the confidentiality of financial and legal documents managed through its platform, Eversign places security at paramount importance. Its platform is equipped with a variety of cybersecurity safeguards, including:

  • 256-bit encryption of all data in transit and at rest
  • Document encryption using hash keys to simplify data storage and expedite data transmission
  • A tamper-evident Audit Trail, which compiles a record of a document’s usage and signing
  • Storage of its entire data set in two separate secure locations for precautionary back-up purposes

Counsel mediating or arbitrating disputes through ADR Systems need not download any software onto their computers or laptops to review and sign contracts electronically. Through Eversign, ADR Systems will send a branded email, asking counsel to “Review & Sign” a contract for their matter. Counsel need only click that link, review the agreement again and provide an electronic signature when prompted by the platform. ADR Systems will then automatically receive the signed document. Once signed, the contract cannot be re-reviewed through the Eversign email that counsel received, protecting the contract from unwanted access.

Eversign’s addition to ADR Systems completes a three-fold plan first initiated before the start of the COVID-19 pandemic to automate, digitize, and better secure processes that lead toward the day of mediation or arbitration. In February 2020, we launched our new online payment option through Authorize.net,  which adheres to strict payment processing standards and accepts all major credit cards, including MasterCard, Visa, American Express and Discover. And in February 2022, we announced a bevy of cybersecurity enhancements long-worked on since before the COVID-19 pandemic began – and the rise of cyberthreats that accompanied it. These enhancements heighten our ability to protect client data and serve a broader swath of commercial and governmental entities. Likewise, they respond to recent ABA technology surveys of the legal profession that cite confidentiality and control of data as top technology and security concerns among attorneys.

“The legal market was thrown a curveball two years ago, changing how attorneys work and how we serve them.” said Becker, “But by pursuing these updates, we’ve been ahead of this curve from the start.”

ADR Systems, It’s Settled. ®

Judge Billik truly went above and beyond to get a difficult insurance coverage case resolved.  His knowledge of the law and people skills were instrumental in achieving settlement.  I mediate cases all over the country and Judge Billik is one of the best mediators I have ever encountered.  He is a credit to your company.

Gerald W. Huston, PartnerHuston, May & Fayez, LLC
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