Contract Clause
If the clause language does not provide for arbitration under ADR Systems’ Rules, or there is no arbitration clause in the insurance policy or contract, the parties can agree to arbitrate with ADR Systems using our Stipulation Form.

Submit a Demand
If the parties have not stipulated to arbitration or if there is clause language providing for arbitration by ADR Systems, the parties must complete and sign a Demand for Arbitration.

Select an Arbitrator
Parties co-select an arbitrator or request appointment under the rules. Inquire about specific neutral availability through our Neutral Availability Form or Contact Form.

Administrative Conference
Case managers at ADR Systems coordinate an administrative conference call to set hearing dates, discovery scope, witness schedules and briefing timelines.

Hearing & Award
Parties proceed with the hearing in the agreed upon format. The arbitrator issues a written, enforceable award.

Health care arbitration is defined as a formal, adjudicatory process that replaces court litigation. Here’s how it works at ADR Systems:

• Binding Decision-Making: Parties select a single arbitrator who hear evidence and arguments before rendering a binding award.
• Flexible yet Formal Procedures: Arbitration follows specific rules such as ADR Systems’ Healthcare Arbitration Rules or other jointly selected rules.

• Neutral Selection: Parties nominate an arbitrator or if they cannot agree, ADR Systems appoints one consistent with the agreed-upon rules.
• Efficient & Private: Compared to unpredictable court timelines, arbitration is a quicker process and private.

• Cost Savings: The arbitration process reduces discovery, motion practice and overhead costs.

Experienced Neutrals
Our panel includes former judges with deep experience adjudicating health care disputes.

Tailored Arbitration Rules
Choose from ADR Systems’ comprehensive, user-friendly Health Care Arbitration Rules, or opt for customized rules that match the needs of the parties.

Efficient Case Management
Our trained case managers support you every step of the way — by coordinating logistics, managing deadlines and facilitating communications among the parties and the arbitrator.

Multiple Hearing Formats
Choose in-person, remote or hybrid hearings — our neutrals and support staff provide secure, professional services regardless of how parties wish to participate.

Our arbitrators handle a wide array of health care disputes, including but not limited to:

• Resident care and treatment
• Negligence and liability
• Nursing Home Care Act issues
• Wrongful death or injury claims

Explore our Healthcare Arbitration Rules, Model Clause Language and Demand for Arbitration form in our Rules & Clauses section.

To review highly qualified arbitrators or inquire about our process, visit our Find a Neutral page, complete a Neutral Availability Form or call 312.960.2260.