Mediation is a non-binding dispute resolution process, in which a neutral person facilitates negotiations between parties to help them resolve their dispute. The parties select the mediator and agree upon the ground rules for the mediation. The process is usually voluntary and the parties control the outcome. When the parties reach a settlement of their dispute, it is documented in a settlement agreement that is enforceable in court.
Mediation can also be a binding process. In binding mediation, if parties are unable to reach agreement through mediation, the neutral will make a decision to resolve any outstanding issues.
To provide you with an easier way to explain mediation to your clients, ADR Systems has created Mediation: What to Expect. To view a digital version of our new brochure, please click here. To request a hard copy, click here.
For more information about mediation, visit Resources.
