What do I do if I cannot hear or see anyone once I’m on the videoconference? - ADR Systems

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If parties experience audio/visual issues when they access an ADR Systems Zoom videoconference, their neutral or an ADR Systems staff person will be on hand to help them troubleshoot the issue.

Our mediation using videoconferencing was convenient and effective – we settled! Judge Casciato gained the party's trust and confidence while deftly guiding us through the negotiation process via a videoconference.  With the use of virtual breakout rooms, Judge Casciato was able to spend private time with everyone.  This remote mediation worked well for us and I would not hesitate to use it again.  

Carl Salvato, PartnerSalvato, O'Toole & Froylan
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