With the onset of stay-at-home orders and remote work, our senior mediators and arbitrators at ADR Systems have embraced secure videoconferencing technology to serve our clients.  While videoconferencing is not fail-safe — and we have experienced the occasional technical glitch —  overall our clients have been very satisfied with their remote dispute resolution session.   Here’s what some of our clients have had to say:

“Our mediation using videoconferencing was convenient and effective – we settled! The neutral gained the party’s trust and confidence while deftly guiding us through the negotiation process via a videoconference,” said Carl Salvato, partner at Salvato, O’Toole & Froylan. “With the use of virtual breakout rooms, he was able to spend private time with everyone.  This remote mediation worked well for us and I would not hesitate to use it again.”

“Our neutral was very effective in our remote Zoom mediation. said Daniel Babetch, partner at Meagher & Geer, P.L.L.P. “It was a complicated case and involved multiple parties.  The videoconference worked well, and the Judge was instrumental in bringing the parties to a successful resolution.”

“I want to thank you on behalf of my client and me, and especially thank our neutral, who did such an excellent job getting our case settled during a remote Zoom mediation,” said Mark P. Standa, Esq., attorney at Mark P. Standa, P.C. “I always recommend ADR Systems and your great mediators to attorneys who ask me. In fact, in my judgment, your firm put alternative dispute resolution (ADR) on the map in Illinois. ADR Systems provides a cost-effective means of resolving lawsuits in a mutually satisfactory manner. Keep up the excellent work!”

Remote dispute resolution will be a lasting option for our clients even after we return to traditional, in-person sessions. Remote options  increase access to alternative dispute resolution services, benefitting everyone.

ADR Systems, It’s Settled.®