I have been a senior mediator and arbitrator at ADR Systems for almost fifteen years. Before March, I conducted sessions in person at ADR Systems’ downtown office. But suddenly, like all of my colleagues, I had to adjust my practice and embrace a new normal: mediating and arbitrating the majority of our cases through virtual platforms like  Zoom.

I would not have been able to make this transition without the ADR Systems Remote Session Support Team.

I am not particularly tech-savvy, but this team makes up for that in droves, helping parties connect into sessions from a variety of devices, troubleshooting occasional glitches and conducting demos for tech-reticent parties. Further, they coordinate each case set for mediation and arbitration by:

• Sending out private links to the parties
• Fielding questions from parties
• Organizing session participants into private, separate breakout rooms
• Helping participants return to sessions if technical issues arise

Having a dedicated team available to take care of these tasks positively impacts my work: All I have to do is log in and be prepared to mediate or arbitrate the case before me. They handle the rest.

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Judge Hogan is a senior mediator and arbitrator at ADR Systems. During his 19-year judicial career, he presided over an unprecedented number of pretrials in the Law Division and maintained a high settlement rate. As a neutral, he continues to put forth extraordinary effort to settle cases in mediation and is diligent and efficient in arbitration.

For Judge Hogan’s full bio, click here.

To check Judge Hogan’s availability, click here.

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