Three Cybersecurity Questions to Ask Before a Remote Mediation - ADR Systems

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Hon. F. Keith Brown, (Ret.), senior mediator and arbitrator at ADR Systems, and Michael Koss, ADR Systems’ Business Development & Marketing Associate Manager, recently published an article in Law360 titled Three Cybersecurity Questions to Ask Before a Remote Mediation, which reviews cybersecurity considerations for attorneys as they ready for remote mediation proceedings.

Remote mediation has provided attorneys a means by which they can resolve disputes despite the challenges of the COVID-19 pandemic; however, these virtual settings are not without risks to privacy and confidentiality. Attorneys should be prepared to ask ADR providers a variety of questions about how remote sessions work to safeguard client information and satisfy ethical standards of the profession as they prepare to mediate case remotely. These questions include:

  • How will I access the videoconference safely?
  • How are sessions regulated and safeguarded in real time?
  • How will we memorialize a settlement agreement, and how will it and other client information remain confidential?

“By asking questions about the safety of their client’s information,” wrote the authors, “[counsel] will not only be serving their client well, but also become more tech-savvy practitioners in the process.”

Read the full article on Law360’s website.

Download a PDF of this article about remote mediations.


Hon. F. Keith Brown, (Ret.) has extensive experience in settling personal injury, workers’ compensation and commercial matters. As a mediator, he is known for his keen ability to easily connect with people and promote productive communications between all parties. Judge Brown is a beloved pillar of the community, who has been recognized numerous times for community service.

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"Judge Hanlon was an amazing mediator! While I have known her for years, I have never appeared in front of her or mediated a case with her. During a 10-hour mediation with her, I marveled at how hard she worked to get this case settled, and, more importantly, how great she communicated with my clients. She was calm, measured, reassuring, and so incredibly knowledgeable on the facts and mediation tactics. Judge Hanlon will always be on the top of my list for future mediations."

Richard I. Levin, Esq.Levin, Riback & Adelman
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